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Commercial and K-12 Education Contacts

Notice to ASUS North America Commercial Clients

 

Due to the recent developments across the globe with COVID-19, further adjustments have been made to our available support resources to ensure the health and safety of our support staff as well as our valued customers.  Hours and availability of ASUS Support may be subject to change.   Please note that you may experience longer than usual hold times to reach a representative. We apologize for any inconvenience this may cause and we appreciate your patience during this time.  Thank you.

USA Support

Support for All Products: ​1-888-606-2787 or 1-469-498-5855

B2B technical or service related cases

 

* Contact availability subject to change at any time without prior notification. Closed in observance of major national holidays.

Monday – Friday, 5:00AM – 5:00PM PST

B2B/Commercial Support Email: B2B_HELP@asus.com


By sending an email to ASUS, you agree that ASUS may collect your email address, name of email account and other information included in your email to ASUS to fulfill your request for customer support and/or service, and also agree to the “ASUS Privacy Policy"

K-12 Education Support Email: EDU_HELP@asus.com


By sending an email to ASUS, you agree that ASUS may collect your email address, name of email account and other information included in your email to ASUS to fulfill your request for customer support and/or service, and also agree to the “ASUS Privacy Policy"

Canada Support

Support for All Products: ​1-844-810-5406

B2B technical or service related cases

 

* Contact availability subject to change at any time without prior notification. Closed in observance of major national holidays.

Monday – Friday, 9:00AM – 6:00PM EST

Email to: B2B_CA@asus.com

Canadian eStore Support Email:
​​​​eStore Support Mailbox

By sending an email to ASUS, you agree that ASUS may collect your email address, name of email account and other information included in your email to ASUS to fulfill your request for customer support and/or service, and also agree to the “ASUS Privacy Policy"